Professional Business Email

Create branded email addresses with your domain. Reliable, secure, and easy to manage.

How to set up company email

  1. Add a domain you own. Works with any registrar — Namecheap, GoDaddy, Cloudflare, Porkbun, Google/Squarespace and more. Scroll to Use a domain you already own, type it (e.g. yourdomain.com) and click Add Domain. Domains registered through Incolis are already verified — skip to step 3.
  2. Prove ownership. At your registrar's DNS panel, create the TXT record the app shows you: host _incolis-verify.yourdomain.com, value = your token. Then click Verify Now. DNS can take a few minutes to a few hours.
  3. Route your mail — add these 3 records in Advanced DNS (exact values shown after you click Verify):
    MX · Host @ → mail.incolis.com priority 10 / TTL Automatic ← you are MISSING this one
    TXT · Host @ → v=spf1 mx a ip4:40.160.139.32 ~all
    TXT · Host _dmarc → v=DMARC1; p=none; rua=mailto:postmaster@YOURDOMAIN.com ← replace YOURDOMAIN.com with your real domain!
    Example for yourdomain.com: DMARC value = v=DMARC1; p=none; rua=mailto:postmaster@yourdomain.com (not @yourdomain.com).
    Namecheap: Domain List → Manage → Advanced DNS → Add New Record (use TXT type, not SPF type). The A @ → 40.160.139.32 you have is for website hosting (DeployX) — keep it if you host a site, but it does NOT deliver email. Email needs the MX above. Your CNAME www → yourdomain.com should be www → @ or just remove the trailing dot.
    These make mail for your domain arrive at (and be sent by) our servers. The verify box below generates the same 3 values with your domain filled in — copy them exactly.
  4. Create your mailbox. In the form below, type a name like info or a full address like info@yourdomain.com, pick/type the domain, set a password, then Create Mailbox or Add to Cart.

A verified domain is always required — addresses on providers you don't own (gmail.com, outlook.com...) aren't possible. Manage everything later under Profile → My Email.

Create a Mailbox Manage Mailboxes & Domains

New Mailbox

Pricing: Basic 3 mailboxes / 1GB total $2.99/mo · Business 5 mailboxes / 5GB total $4.99/mo — storage is per-plan (shared), not per-mailbox. A verified domain is required.

Use a domain you already own

Works with any registrar — Namecheap, GoDaddy, Cloudflare, Porkbun, Google/Squarespace and more. We verify ownership via a DNS record.

Keep your emails out of Spam — records & PTR

Mail from yourdomain.com is authenticated by 4 DNS records + a PTR. Missing one = Gmail/Outlook still deliver, but into Spam. For domains bought on Incolis these are auto-published; for external domains (e.g. Namecheap) add them under Advanced DNS. Your server: 40.160.139.32, mail host: mail.incolis.com.

Verify a domain above to see the SPF / DKIM / DMARC records for it.

Existing Mailboxes — click Open Webmail to read mail (no phone setup needed) Go to My Webmail (login & read mail)

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After buying, your domain's MX/SPF/DMARC are auto-published if you bought the domain on Incolis (ns1.opensrs.com) — no manual DNS paste. Just click Open Webmail on any mailbox below. External domains still need the one-time TXT _incolis-verify then Step 2 shows 3 records.